Protecting Public Trust - Preparing the NGO sector for changing times
Thursday 1 May 2014, Croke Park Conference Centre
The aim of the 2014 Dóchas AGM conference was to help Dóchas members understand the depth and speed of changes in their work environment by confronting them with different perspectives of what change was needed, and what changes were already happening, in the sector.
Particular focus were placed on the importance of regulation, transparency and accountability and on recent initiatives to help NGOs re-think their public engagement strategies in the face of evidence of shifting public attitudes.
An interesting video on how NGOs can respond to change is this one:
Read the conference report here
Presentations from the Conference
- John Kyne, LIKE Charity Connect
- Thomas Ravn Pedersen, World's Best News - Changing the Way We Communicate
- Úna Ní Dhubhghaill, CEO Charity Regulator
Speakers at the Conference
- Moderator: Tom McEnaney
Keynote Speeches: The importance of charity regulation, transparency & accountability
- John McGuinness TD, Chairman of the Oireachtas Public Accounts Committee
- Una Ní Dhubhghaill, CEO of the Charities Regulatory Authority
- Gerard O’Neill, Amárach Research
- Response from Jim Clarken, CEO of Oxfam Ireland and Dóchas Chairperson
Changing the way we communicate
- Thomas Ravn Pedersen, Coordinator of The World’s Best News Denmark
- Ben Jackson, CEO of BOND
- John Kyne, COO of LikeCharity Connect
Useful Background Reading
- Dóchas 2-page briefing paper on NGO accountability and trust
- 2-page briefing note: “How to recognise an effective NGO”
- Dóchas guidelines for annual reports and financial statements
- The Wheel briefing sheet on the Charities Act
- Dóchas resources on NGO Accountability
- Riding the Wave: A proposal for Boards and CEOs on how to prepare their organisations for disruptive change
- Ahead of the Curve: Insights for the International NGO of the Future USAID and INGOs – Travelling A New Path Together
- Why charities should act ahead of regulation (Patricia Quinn, Irish Times Opinion, April 2014)
- "Restoration of trust key to halting 50% slide in donations to charitable causes" - (Irish Independent, March 2014)
- “Transparency and trust are essential for our charities - (Irish Independent, March 2014)
- Shifting sands: the changing landscape for international NGOs (The Guardian, March 2014)
- “Charities fear crisis of public confidence over CRC scandal” - (January 2014)
- “Can marketing communications help with public trust in charities?” - (January 2014)
- CIVICUS State Of Civil Society 2013: Creating an enabling environment
- The Journey from Istanbul: Evidence on the Implementation of CSO DE Principles, CSO Partnership
Other AGM Conference Themes
In recent years, Dóchas has hosted AGM conferences on various topical themes:
- 2013: “Transparency In Action” aimed specifically at an NGO audience, this conference was attended by some 60 NGO representatives interested in tools to enhance NGO reporting methodologies.
- 2012: “Creatively Communicating Complex Ideas About Development”. Attended by the Minister of State for Development and some 95 senior representatives from Irish Aid, NGOs and communications companies.
- 2011: “Guaranteed Irish”, targeted a more specific NGO audience, and examined changing roles of NGOs. The conference was attended by 75 sector leaders and academics.
- 2010: “New Voices in Development". This conference, attended by the Minister of State for Development and some 120 representatives from NGOs, corporates and academia, was aimed at many of the initiatives outside the Development NGO sector.